FAQS

How to track the logistics status of the package?
      You can check the real-time logistics progress through the tracking information in the order details.
What if I don't receive the shipment notification?
      You can directly check the order status in the order center, or contact the support team for inquiry.
Can I add remark information to my order?
      Before the order is processed, you can contact us to add corresponding remark content.
Do I need to sign for the package in person?
      Under normal circumstances, you can sign for it yourself or entrust others to sign for it on your behalf.